Customer satisfaction is very important. If for any reason you are unhappy with your purchase, please send an email to: firstname.lastname@example.org with your Order # and reason for return/exchange.
Returns/Exchanges are accepted within 15 days from the date the package was delivered for items that are in their original, unused and undamaged condition.
When will I get my refund?
Once the item(s) are received in their original, unused and undamaged condition a refund will be issued (minus shipping costs). I highly recommend purchasing "Tracking" and "Delivery Confirmation" with return shipping as we are not held responsible for lost packages.
◆◆◆ NON REFUNDABLE ITEMS ◆◆◆
• All Earrings are non-refundable due to hygienic reasons.
• Custom and personalized items are non-refundable.
• Shipping costs are non-refundable and buyer is responsible for return shipping (both ways for exchanges).
• ALL SALES FINAL on international orders.
Please complete the form below to submit a return/exchange request.