S H I P P I N G
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
PRODUCTION TIME + SHIPPING TIME
PRODUCTION / TURNAROUND TIME
Most pieces are handmade-to-order and production times can change daily.
Some items are ready-to-ship and will display a "ready to ship" ribbon. Ready-to-ship items will ship in 1-2 business days.
ESTIMATED SHIPPING TIMES
Shipping time is based on the Shipped Method selected at checkout.
• USPS STANDARD FIRST CLASS MAIL (FREE Shipping over $35): 2-7 business days
• USPS PRIORITY MAIL: 2-3 business days
• USPS EXPRESS MAIL: 1-2 business days
• USPS STANDARD FIRST CLASS INTERNATIONAL: 2-12 weeks
• USPS PRIORITY MAIL INTERNATIONAL: 6-10 business days
• USPS EXPRESS MAIL INTERNATIONAL: 3-5 business days
*PLEASE NOTE: USPS does not guarantee delivery dates, these are estimates only.
Once your order has shipped a Tracking # will be sent to the email address provided during checkout.
INTERNATIONAL CUSTOMS FEES / TAXES & DUTIES
All customs fees, import duties, tariffs, taxes, and any other fees imposed by your country are NOT included in the item price or shipping cost. These additional costs are the sole responsibility of the customer.
Please check with your country's customs office to determine what these additional costs will be prior to ordering.
R U S H O R D E R S
I NEED MY ORDER IN A HURRY! CAN YOU RUSH MY ORDER?
A Rush Order allows you to simply "Skip the line" and places your order at #1 on the order queue with a production time of 1-2 business days.
IMPORTANT: A RUSH ORDER DOES NOT UPGRADE YOUR SHIPPING METHOD/SPEED.
SHIPPING SPEEDS CAN BE UPGRADED AT CHECKOUT.
R E T U R N S
Customer satisfaction is very important to me!
If you are unhappy with your purchase please contact me and let me know asap!
I am a small, sole-woman owned business and I strive to ensure that you love the pieces you've purchased for yourself or for a loved one.
✦ NON REFUNDABLE ITEMS / CONDITIONS ✦
• Custom/Personalized items are non-refundable
• All Earrings are non-refundable due to hygienic reasons.
• Shipping costs are non-refundable and buyer is responsible for return shipping costs (both ways for exchanges).
Returns/Exchanges are accepted within 14 days from the date the package was delivered.
• Shipping charges will be deducted from any returned orders that received free shipping (Amount will be based on current shipping costs at the time original order was shipped).
• For items that arrived damaged/broken a photo is required.
To start a return please fill out the form below: